Data recovery & backup
The photos, the thesis, the ten-year business archive. When it's gone it feels like the end of the world, but it's recoverable more often than you'd think. And once we've got it back, we make sure it can never happen again.
Often, it's not really gone.
Deleted by accident, a drive that's stopped showing up, a laptop that took a swim, a phone that won't turn on. In a lot of these cases the data is still there, it just needs the right approach to get it back.
The single most important thing: stop using the device. Every time it's powered on, the chance of a clean recovery drops. Switch it off, give us a call, and let us assess it first.
// what we recover from
- 01
Failed hard drives
Clicking, not spinning, not detected. Mechanical and logical failures alike.
- 02
Dead SSDs
Solid-state drives that have dropped offline or gone read-only.
- 03
Deleted & formatted
Files emptied from the bin, or a drive formatted by mistake.
- 04
Phones & tablets
Photos and messages off devices that won't start or have a smashed screen.
- 05
Cards & USB sticks
Camera SD cards and thumb drives that have become unreadable.
- 06
Water & physical damage
Spills, drops and surges: assessed carefully before anything else.
Backups so this never happens twice
- Automatic backups: no remembering required
- The 3-2-1 rule: local plus offsite copies
- Cloud backup that runs quietly in the background
- External drive set up and scheduled
- Photos off the phone and somewhere safe
- Tested restores: a backup you can't restore isn't one
Good questions, straight answers.
My drive is making a clicking noise, what do I do?
Turn it off now and don't turn it back on. Clicking usually means a mechanical fault, and every minute it runs risks more damage. Bring it to us and we'll assess it.
Can you guarantee you'll get everything back?
No one honest can: it depends on the damage. What we can promise is a careful assessment first, an honest read on the chances, and no false hope. We'll tell you what's realistic before you commit.
Can you recover photos from a broken phone?
Often, yes: even from phones that won't power on or have a cracked screen. Bring it in and we'll take a look.
How should I be backing up?
We set most people up with the 3-2-1 approach: three copies, on two types of media, with one kept offsite (usually cloud). It runs automatically so you never have to think about it.
$ inspyred --book-a-callout
Ready when you are.
The kettle's on.
Give us a call, text or email, we're available by appointment, 7 days a week. A rough idea on the phone is always free.