Data recovery & backup
The photos, the thesis, the ten-year business archive. When it's gone it feels like the end of the world — but it's recoverable more often than you'd think. And once we've got it back, we make sure it can never happen again.
Often, it's not really gone.
Deleted by accident, a drive that's stopped showing up, a laptop that took a swim, a phone that won't turn on. In a lot of these cases the data is still there — it just needs the right approach to get it back.
The single most important thing: stop using the device. Every time it's powered on, the chance of a clean recovery drops. Switch it off, give us a call, and let us assess it first.
// what we recover from
- 01
Failed hard drives
Clicking, not spinning, not detected. Mechanical and logical failures alike.
- 02
Dead SSDs
Solid-state drives that have dropped offline or gone read-only.
- 03
Deleted & formatted
Files emptied from the bin, or a drive formatted by mistake.
- 04
Phones & tablets
Photos and messages off devices that won't start or have a smashed screen.
- 05
Cards & USB sticks
Camera SD cards and thumb drives that have become unreadable.
- 06
Water & physical damage
Spills, drops and surges — assessed carefully before anything else.
Backups so this never happens twice
- Automatic backups — no remembering required
- The 3-2-1 rule: local plus offsite copies
- Cloud backup that runs quietly in the background
- External drive set up and scheduled
- Photos off the phone and somewhere safe
- Tested restores — a backup you can't restore isn't one
Good questions, straight answers.
My drive is making a clicking noise — what do I do?
Turn it off now and don't turn it back on. Clicking usually means a mechanical fault, and every minute it runs risks more damage. Bring it to us and we'll assess it.
Can you guarantee you'll get everything back?
No one honest can — it depends on the damage. What we can promise is a careful assessment first, an honest read on the chances, and no false hope. We'll tell you what's realistic before you commit.
Can you recover photos from a broken phone?
Often, yes — even from phones that won't power on or have a cracked screen. Bring it in and we'll take a look.
How should I be backing up?
We set most people up with the 3-2-1 approach: three copies, on two types of media, with one kept offsite (usually cloud). It runs automatically so you never have to think about it.
$ inspyred --book-a-callout
Ready when you are.
The kettle's on.
Give us a call or text — we're available by appointment, 7 days a week. A rough idea on the phone is always free.